Terms of Service

Welcome to Depentech. By accessing or using our website, purchasing our products, and subscribing to our cybersecurity services, you agree to these Terms of Service (“Terms”). Please read them carefully before using Depentech’s website or services.

If you do not agree with these Terms, please do not use our website or purchase our services.

1. Overview

Depentech provides managed cybersecurity solutions including but not limited to email protection (Inbox Defense) and endpoint protection (Device Defense). Our services are designed to enhance the security of medical and wellness practices.

These Terms apply to all users of our website, clients purchasing services, and visitors engaging with Depentech online.

2. Service Use

By subscribing to Depentech services, you agree to provide accurate and complete information necessary for account setup and management. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

You agree not to misuse our services, including but not limited to attempting to breach security measures, reverse-engineer our software, or use our services for illegal or harmful purposes.

3. Payment and Billing

Depentech services are billed on a subscription basis, according to the pricing and terms displayed at checkout. Payments are processed securely through our online platform.

All fees are due at the time of purchase or renewal unless otherwise stated. Failure to complete payment may result in suspension or termination of services.

4. Service Availability and Support

Depentech strives to maintain continuous service availability. However, temporary interruptions may occur due to maintenance, updates, or circumstances beyond our control.

Support is provided through our dedicated service channels during normal business hours. Clients with active subscriptions may contact our team for technical or billing assistance.

5. Data Protection and Privacy

Depentech handles all client data in accordance with our Privacy Policy, which explains how information is collected, used, and protected.

For healthcare clients, we align our practices with HIPAA compliance standards and ensure that data is managed responsibly and securely.

6. Third-Party Services

Depentech may integrate with third-party tools or technologies. While we carefully select trusted partners, we are not responsible for the actions, availability, or policies of third-party vendors.

7. Limitation of Liability

To the maximum extent permitted by law, Depentech is not liable for any indirect, incidental, or consequential damages, including data loss, business interruption, or financial loss, arising from the use or inability to use our services.

We make every reasonable effort to ensure reliability and uptime, but no cybersecurity system can guarantee 100% protection against all threats.

8. Termination of Service

Either party may terminate the service with written notice according to the terms of your subscription. Upon termination, Depentech will discontinue monitoring and management of the protected systems, and clients remain responsible for securing their environments thereafter.

9. Changes to These Terms

Depentech may update or modify these Terms at any time to reflect changes in our services or legal requirements. Updates will be posted on our website with a new “Last Updated” date.

Continued use of our website or services after updates indicates your acceptance of the revised Terms.